Troubleshooting Overview
Running into an issue with ListHouze? This section helps you diagnose and resolve the most common problems quickly so you can get back to managing your real estate business. Browse the guides below for step-by-step solutions, or use the search bar to find answers to specific questions. If you cannot find what you need, our support team is always available.
How to Use This Section
Each troubleshooting guide focuses on a specific topic — common technical issues, account recovery, or billing questions. Start with the guide that best matches your situation. Each article lists symptoms, likely causes, and step-by-step resolution instructions. Follow the steps in order and check whether the issue is resolved after each one.
Contacting Support
If the troubleshooting guides do not resolve your issue, contact the ListHouze support team. You can reach us via the in-app chat widget, by emailing support@listhouze.com, or by submitting a ticket from the Help page in your account. Include your account email, a description of the issue, and any error messages or screenshots to help us diagnose the problem faster.
System Status and Maintenance
Before troubleshooting, check the ListHouze status page at status.listhouze.com to see if there is an active incident or scheduled maintenance. Platform-wide issues are reported there in real time with estimated resolution times. Subscribing to status updates ensures you are notified automatically when service is restored.
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