Billing FAQ
Find answers to the most common billing and subscription questions for ListHouze. Whether you need to update your payment method, understand your invoice, or change your plan, this guide covers it. For billing issues not addressed here, contact our support team and we will resolve them promptly.
Subscription Plans and Pricing
ListHouze offers three plans — Starter, Professional, and Enterprise — each designed for different team sizes and feature needs. You can view detailed plan comparisons on the Pricing page. All plans are billed monthly or annually, with annual billing offering a discount. Upgrading or downgrading takes effect at the start of your next billing cycle, and prorated credits are applied automatically.
Updating Payment Methods
Manage your payment method from Settings, then Billing. ListHouze accepts major credit cards and ACH bank transfers for annual plans. To update your card, click "Edit Payment Method," enter your new card details, and save. The new card will be charged on your next billing date. If a payment fails, you have a seven-day grace period to update your method before your account is paused.
Invoices, Refunds, and Cancellations
Invoices are generated automatically on each billing date and are available for download from the Billing page. If you need a refund, submit a request within 30 days of the charge through Settings or by contacting support. Cancellations can be initiated from the Billing page at any time — your access continues until the end of the current billing period.
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