Common Issues
This guide covers the problems ListHouze users encounter most frequently along with proven solutions. Most issues can be resolved in a few minutes with the steps below. If your specific problem is not listed here, try searching the help center or contacting support for personalized assistance.
Login and Access Problems
If you cannot log in, first verify that you are using the correct email address associated with your ListHouze account. Try resetting your password using the "Forgot Password" link on the login page. If you use SSO through Google or Microsoft, ensure your third-party account is active. Clear your browser cache and cookies if the login page is not loading correctly.
Missing or Outdated Listings
Listings may appear missing if your MLS sync has encountered an error or if filters are hiding certain property types. Check your MLS integration status on the Integrations page and review your active listing filters. If a specific listing is outdated, trigger a manual sync from the listing detail page to pull the latest data from your MLS provider.
Slow Dashboard Performance
Dashboard slowness is typically caused by loading too many widgets simultaneously or using a date range that spans several years. Try reducing the number of active widgets, narrowing your date range, or switching to a faster browser like Chrome or Edge. Clearing your browser cache can also improve load times significantly.
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