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Custom Domains

By default, your website is accessible at docs.listhouze.com/site/your-slug. With a custom domain, visitors can access your site at your own address - like www.youragency.com.au or homes.youragency.co.nz.

Prerequisites

Before setting up a custom domain, you need:

  1. A registered domain name - Purchase from any domain registrar (GoDaddy, Namecheap, Google Domains, Crazy Domains, etc.)
  2. Access to your DNS settings - You will need to add DNS records at your registrar
  3. Custom Domain add-on subscription - $299 AUD/month (see below)

Subscribing to the Custom Domain Add-on

Custom domains require a paid add-on subscription:

DetailValue
Price$299 AUD per month
BillingRecurring monthly via Stripe
TrialNot included in the free trial - payment required

How to Subscribe

  1. Navigate to Website → Domains in your dashboard
  2. Click Subscribe on the pricing card
  3. Complete checkout through Stripe
  4. You are redirected back to your dashboard with the domain management panel unlocked

Info

If the redirect does not immediately show the domain panel, wait a few seconds - the system automatically verifies your payment in the background.

Adding Your Domain

  1. In the Domains panel, enter your domain name (e.g., youragency.com.au)
  2. Click Add Domain
  3. ListHouze checks that the domain is available and not already in use
  4. DNS instructions are displayed for you to configure

Configuring DNS

After adding your domain, you need to create DNS records at your domain registrar. The exact records depend on whether you are using an apex domain or a subdomain.

Apex Domain (e.g., youragency.com.au)

Add an A record pointing to:

Record TypeNameValue
A@ (or blank)216.150.0.1

Subdomain (e.g., www.youragency.com.au)

Add a CNAME record pointing to:

Record TypeNameValue
CNAMEwwwcname.vercel-dns.com

Verification Record

You may also need to add a TXT record for domain ownership verification. The exact value is shown in the DNS instructions dialog and is unique to your domain.

Tip

If you want both youragency.com.au and www.youragency.com.au to work, add both the A record for the apex domain and the CNAME record for the www subdomain.

Country-Code Domains

ListHouze correctly handles country-code second-level domains common in Australia and New Zealand:

  • .com.au, .co.nz, .co.uk - Treated as apex domains when used directly
  • www.example.com.au - Treated as a subdomain of example.com.au

Verifying Your Domain

After configuring DNS at your registrar:

  1. Return to Website → Domains
  2. Click Verify next to your domain
  3. ListHouze checks two things:
    • Ownership verification - Confirms you control the domain
    • DNS configuration - Confirms your DNS records are pointing correctly

Verification Results

ResultMeaningAction
ActiveDomain is fully configured and liveNo action needed
VerifyingDNS records found but not fully propagatedWait and try again in a few minutes
DNS MisconfiguredRecords are incorrect or conflictingCheck the instructions dialog for specific issues
FailedPermanent error (e.g., domain in use by another project)Contact support

Warning

DNS changes can take up to 48 hours to propagate globally, though most changes take effect within 15–30 minutes. If verification fails immediately after configuring DNS, wait and try again.

Automatic Verification

ListHouze also runs automatic verification checks periodically for pending domains. If you configure DNS correctly and leave, your domain may activate automatically without you needing to click Verify.

After Activation

Once your domain is active:

  • Your website is accessible at your custom domain URL
  • Internal links automatically use clean URLs (no /site/your-slug prefix)
  • A success modal appears with confirmation
  • You can set your domain as the primary domain to use it as the canonical URL

Removing a Domain

To remove a custom domain:

  1. Go to Website → Domains
  2. Click the remove button next to the domain
  3. Confirm removal

The domain is unlinked from your website and removed from the hosting platform. Your website remains accessible at its ListHouze subdomain URL.

Managing Your Subscription

To manage billing or cancel your custom domain subscription, click Manage Subscription in the Domains panel. This opens the Stripe customer portal where you can update payment methods, view invoices, or cancel.

If your subscription is canceled, your custom domain stops working but your website remains accessible at its ListHouze subdomain URL.


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